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 MEMBERS LOGIN HERE
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LATEST NEWS
 Anonymous
web hosting service is ready to serve. Accept egold payment for anonymous web
hosting.
Read more
Branded Pop Email package is launched. For only $1.99/month you could get your own pop email with your domain name branded.
Read more
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FEATURED LITE PLAN
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LIMITED STOCK ONLY
 Lite package:
10 MB Webspace
800 MB Bandwidth
Control Panel
Only $2.99/month
Professional pack:
500 MB Webspace
5 GB Bandwidth
Control Panel
Only $24.99/month
Unlimited Emails
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How do I
get my files to you?
You can either use
any FTP (WS_FTP/Cute FTP), Telnet, or from cpanel file manager. You
may also use the "Publish" feature of many popular web-design
applications like: Netscape Composer, Netscape Navigator Gold, Net Objects
Fusion, AOL Press, Frontpage, Delta Quick Site, Adobe Page/Site Mill, and
many more!.
Where are your
servers located?
Prohostfirm
datacenter servers located across USA from Seattle Washington, Glendale
Arizona to Parsippany New Jersey.
The data center have multiple lines to the Internet, some of them specially
installed for International traffic. Thus the physical location of your
web hosts' servers is irrelevant. As long as they have great services and
support you should be fine. Prohostfirm also has offshore data center for
anonymous web hosting. The future plans for installing remote servers on
several key countries including Europe.
Do
I have to sign a long contract to get a server?
There are no
contracts for
non anonymous server, only for anonymous server clients are required to
pay 1 year in front. For non anonymous server
clients can lease a server on a month-to-month basis.
Do you have 24
hour 7 days support?
Yes! We have the
absolutely best support on the Web.
We support our
clients 24 hours 7 days. Email us anytime you have problem or question
about our hosting service.
How long does it
take to get my new server on-line?
We respond fast! We
guarantee that your server will be on-line and waiting for you to upload
your files within 24 business hours of receiving payment.
Who can I get to
help design my site?
You can get design
help from our design team. Just email at design@prohostfirm.com
for review of your needs.
Who will
register my domain name?
You can choose to
register your domain name with us or with our partner. If you choose to
register domain name with us you can pay us by egold. Our domain name
registration price is $15. If you want to pay by credit card for domain
name we could refer you to our domain registration partner.
Do I still have
to pay domain name if
I already have it ?
If you are
reserving a new domain name, the answer is yes.f you are transferring an
existing domain name you don't have to pay domain name registration. You
are free to transfer to our nameservers.
What is the
process for transferring my domain?
Prohostfirm will
take care of all new and transfer request forms for you. You will be sent
an email from the Registrar for domain name transfer confirmation.
What if I want
to upgrade? How? Do I pay?
Upgrading is free
of charge but it is better to upgrade at the end of your last hosting plan
period because once you upgrade you should pay the new hosting plan.
Do you support
Frontpage?
Yes! And it is
FREE. Email us and we will set it up for you
How can I check
on the status of my order?
Send an email here
and be sure to include your order confirmation number.
What if I want
other domains?
You can upgrade to
advanced/professional hosting plan that has add on domain option.
What if I need a
dedicated server?
For high
performance/bandwidth/space/security requirements we are proud to offer
our new line of Dedicated servers.
What is the
difference between NT and Unix/Linux?
NT servers have not
advanced yet to being sufficient for virtual server use. They have many
weaknesses in the areas of security, setup, flexibility, compatibility,
and cost of software. For specialized Dedicated or co-located uses, the NT
server does have its advantages.
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